strongwork Privacy Policy

Last Updated: September 30, 2026

Strongwork LLC ("Strongwork," "we," "us," or "our") operates strongwork, a directory of U.S. hospitals and emergency departments for physicians and other clinicians. This Privacy Policy explains how we collect, use, disclose, and retain personal information in connection with the website at www.strongwork.com, the strongwork mobile applications, and related services (the "Services").

Other Strongwork products have their own privacy notices. Our Terms of Use govern use of the Services.

1. Information We Collect

Information you give us

Account information: your name, email address, and password when you register. We store your password only as a one-way cryptographic hash; we cannot read it.
Messages: the name, email address, and message you send through the contact form or by email.
Invitations: if you invite someone to strongwork, the email address you enter, so we can send the invitation.
Corrections or other submissions you choose to send us about a facility.

Information collected automatically

Sign-in and security records: the IP address, browser, operating system, date, and time of each sign-in attempt, and whether it succeeded. We use these to protect accounts and investigate misuse.
Server logs: like most websites, our servers record requests, including IP address, the page requested, the referring page, browser type, and time.
Cookies: we use a session cookie to keep you signed in and to protect forms against forgery, and, if you choose "remember me," a sign-in cookie that lasts for a limited time. We store only a hash of the remember-me token. We do not use advertising cookies or third-party analytics cookies.

Location

If you ask to search near your current location, your browser or device asks your permission first. With your permission, your approximate coordinates are sent with that search to find nearby facilities; we do not save them to your account. You can also search by ZIP code or city instead.

What we do not ask for

We do not ask for your date of birth, gender, race or ethnicity, marital status, or health information. Do not submit patient information or other protected health information anywhere in the Services.

The directory itself describes facilities, not individuals, and is compiled mainly from public government sources.

2. How We Use Information

We use personal information to:

create and operate your account and provide the Services;
keep the Services and accounts secure, including detecting and preventing fraud, abuse, and unauthorized access;
send service messages, such as sign-in, password-reset, and account notices, and respond to your messages;
send occasional updates about strongwork, which you can unsubscribe from at any time;
understand how the Services are used and improve them, including correcting the directory; and
comply with law and enforce our Terms.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

3. How We Disclose Information

We disclose personal information only as follows:

Service providers that operate parts of the Services for us under contract, including Amazon Web Services (hosting, storage, and email delivery). They may use the information only to provide their services to us.
Content providers loaded by your browser. Pages load fonts from Google Fonts, and maps load map tiles from OpenStreetMap's tile servers. When your browser requests these, those providers receive your IP address and ordinary request information under their own privacy policies. Links such as "open in Google Maps" send you to Google only if you click them.
Mobile platforms. If you use a strongwork mobile app, Apple provides app distribution and related services under its own terms.
Legal and safety reasons, when we believe in good faith that disclosure is required by law or legal process, or is necessary to protect the rights, property, or safety of Strongwork, our users, or others.
Business transfers, in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
With your direction or consent.

4. Retention and Deletion

We keep personal information only as long as reasonably necessary for the purposes in this Policy: account information while your account is open, and sign-in, security, and email-preference records as long as needed to protect accounts, honor opt-outs, and meet legal obligations.

You may ask us to delete your account by emailing privacy@strongwork.com from the address on the account. We will delete or de-identify your account information, except for limited records we must keep for security, legal, or dispute purposes and the minimum needed to honor an email opt-out. Backup copies are overwritten on our normal backup cycle and are protected until then.

5. Your Choices and Rights

Access, correction, and deletion. Email privacy@strongwork.com to ask what information we hold about you, or to correct or delete it. We will verify the request through the email address on the account. Please do not send passwords or identity documents unless we ask for them through a secure method.
Email. You can unsubscribe from non-essential email using the link in the email. Service messages about your account continue while your account is open.
Location. You can decline or withdraw location permission in your browser or device settings at any time.
Cookies. You can block or delete cookies in your browser, but you will not be able to stay signed in without the session cookie.

California. If the California Consumer Privacy Act applies, you may have the right to know the categories and specific pieces of personal information we collect, to correct or delete it, and not to be discriminated against for exercising these rights. The categories we collect are identifiers, internet or network activity, and approximate geolocation (only when you use nearby search), from the sources and for the purposes described above. We do not sell or share personal information and do not use sensitive personal information to infer characteristics. You or an authorized agent may make a request using the contact details below.

Nevada. We do not sell covered information as defined by Nevada law. You may send a request to privacy@strongwork.com.

We will not treat you differently for exercising any privacy right.

6. Security

We protect information with measures appropriate to its sensitivity, including encryption in transit (HTTPS), hashed passwords and tokens, isolated hosting, access restricted to authorized personnel, and monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you as required by law.

7. Children

The Services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, contact us and we will delete it.

8. International Users

The Services are operated in, and information is stored in, the United States. If you use them from outside the United States, your information will be processed in the United States.

9. Changes to This Policy

We may update this Policy. We will post the revised version with a new "Last Updated" date and, for material changes, notify account holders by email or through the Services before the change takes effect. We will update this Policy before adding features that collect new kinds of personal information.

10. Contact Us

Strongwork LLC 9205 West Russell Road, Suite 240 Las Vegas, NV 89148 Email: privacy@strongwork.com